We are delighted to inform you about Care Opinion’s staff training webinars for Spring and Summer 2024.
Below is a timetable of all of the teams scheduled ‘How to’ webinars. Please sign up by using the sign up button above the table.
| Webinar title | Date/Time | Summary |
|---|---|---|
| Introduction to the Care Opinion website | – Tues 14th May 2024 @9.30am – Thurs 8th Aug 2024 @ 11am | This webinar will include a brief introduction of who Care Opinion is and how the website works, including a live demo of the site! Learn how to log in to the site and update your profile details, navigate the site, and find stories relevant to the service you work in. |
| How to respond to stories well | – Wed 29th May 2024 @2pm – Tues 27th Aug 2024 @ 1pm | In this webinar we will look at the research on what makes a good response and share the best practice framework to help you feel confident writing responses. Great if new to responding or need a refresher. |
| Promoting Care Opinion & how to ask for feedback | – Thurs 13th Jun 2024 @ 1.30pm – Wed 11th Sept 2024 @ 3pm | There are many ways to feedback on Care Opinion. This session aims to explain the different ways encouraging feedback and we share examples of best practice. We will also help you think about the best ways to ask for feedback in services. |
| Managing your subscription – for Subscription Admins only | – Wed 10th Jul 2024 @ 1.30pm – Tues 24th Sept 2024 @ 11am | If you are responsible for ‘managing your CO subscription’ and have the role as ‘Administrator’ this webinar is for you. We will help you to understand the features and show you how to add/remove members and set up alerts. We will also introduce you to the new guidance on service tree requests and how to set up Invitation links for teams within your organisation. |
| How to use the reports and visualisations | – Tues 16th Jul 2024 @2pm – Wed 9th Oct 2024 @ 11.30am | Learn how to run reports and visualisations from the stories about your service. This session is great if you are responsible for showing how you drive quality improvement and providing evidence of how you listen and change because of feedback. |
| Designing new promotional materials | – Tues 30th Jul 2024 @ 10am – Fri 25th Oct 2024 @ 11am | This session will explain Care Opinion brand guidelines and offer access to logos and also share good examples other services have already created of ways to promote Care Opinion. This session is 30 minutes. |
